Shipping Policy

Last Updated: June 30, 2026

Thank you for shopping with EmarateShop. This Shipping Policy explains how we process and deliver orders.

Order Processing

All orders are processed after payment confirmation.

Orders are typically processed within 1–2 business days. Processing times may be longer during holidays, promotional periods, or due to high order volumes.

Shipping Areas

We currently deliver across the United Arab Emirates (UAE).

Shipping availability may vary depending on the delivery location.

Delivery Time

Estimated delivery times are:

• UAE: 2–5 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

We may offer free shipping on selected products, promotional campaigns, or orders that meet specified conditions.

Order Tracking

Where available, customers will receive tracking information once their order has been shipped.

Delivery Information

Customers are responsible for providing accurate shipping information, including name, address, and contact details.

EmarateShop is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, additional shipping charges may apply for redelivery.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery. We may request photos or additional information to help resolve the issue.

Delayed Shipments

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur. EmarateShop is not liable for delays caused by third-party couriers, customs procedures, weather conditions, or other events beyond our reasonable control.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through the contact information provided on our website.